The NCOER Explained: Rating Chains, Report Types, and How Not to Get Kicked Back
The NCOER process trips up more NCOs — and more S1s — than almost any other administrative action in the Army. Not because it’s complicated, but because people don’t learn the mechanics until something goes wrong. This article is the mechanics: who’s in the rating chain, what each role requires, when a supplemental reviewer is mandatory, how the form gets processed, and the most common reasons NCOERs get kicked back before they ever reach a board.
NCOERs are initiated, routed, and submitted through the Evaluation Entry System (EES). Thru dates, gaps, and historical evaluation data can be found in the Evaluation Reporting System (ERS). Every person in the rating chain has defined eligibility requirements. A supplemental reviewer is mandatory in specific situations — and missing one when it’s required is the most common kickback in the system. Know the requirements before the form is initiated, not after it comes back.
The Rating Chain: Roles and Eligibility
The NCOER rating chain for the DA Form 2166-9 series consists of three positions. Each has distinct responsibilities and eligibility requirements under AR 623-3.
| Role | Who They Are | Focus | Minimum Rated Time |
|---|---|---|---|
| Rater | Immediate supervisor of the rated NCO | Performance — what they did, against what standard | 90 days to author an annual report |
| Senior Rater | Immediate supervisor of the rater | Potential — comparative ranking, future assignments | 60 days |
| Supplemental Reviewer | Senior NCO above the SR (SFC–1SG/MSG) | Accuracy and fairness — not an evaluator | No minimum — required by position, not time |
Source: AR 623-3, Paragraphs 2-5 through 2-8. Army Publishing Directorate.
The rater’s lane is performance. The senior rater’s lane is potential. These are not interchangeable. A rater who writes about future potential and a senior rater who writes about day-to-day performance have both missed their lane — and that inconsistency is a kickback flag.
When a Supplemental Reviewer Is Mandatory
This is the requirement that generates the most kickbacks in the system — consistently, across units, at every level. The supplemental reviewer is not optional administrative oversight. In specific situations AR 623-3 makes it mandatory, and submitting without one when it’s required will get the report returned every time.
A supplemental reviewer is required when:
- The senior rater is an NCO in the rank of SFC through 1SG/MSG — the supplemental reviewer must be a CSM, SGM, or commissioned/warrant officer
- The senior rater is a warrant officer WO1–CW2 or a commissioned officer 2LT–1LT
- The senior rater or someone outside the rating chain directs a Relief for Cause evaluation
- The report contains derogatory information added after the rating period closes
Missing Supplemental Reviewer Is the #1 Kickback — Every Time
If your senior rater is an SFC, SSG serving as an acting senior rater, or anyone in the SFC–1SG/MSG band — a supplemental reviewer is mandatory. This gets missed constantly. Before any NCOER is initiated in EES, confirm whether a supplemental reviewer is required and identify who fills that role. Finding out after routing starts costs time and delays the 90-day suspense.
The supplemental reviewer examines the evaluation for accuracy and consistency — they do not evaluate the rated NCO. Their comments, when added, appear as an enclosure and cannot include evaluative statements or language that amplifies the rater or senior rater’s ratings. They review; they do not rate. And critically — they cannot direct a rater or senior rater to change an evaluation that reflects their honest professional judgment.
Senior Rater Profile: The Forced Distribution
The senior rater’s “Most Qualified” box is restricted to fewer than 24% of the NCOs a senior rater evaluates. This forced distribution is tracked by HRC and enforced. A senior rater with a bloated profile — too many Most Qualified ratings relative to their population — will see their ratings discounted at the board level. NCOs rated Most Qualified by a senior rater with a clean, well-managed profile carry more weight than the same box from a senior rater who gives it to everyone. Senior raters should know their profile standing before signing any NCOER.
EES and ERS: How the System Works
NCOERs are processed entirely through the Evaluation Entry System (EES) — the Army’s official platform for initiating, routing, signing, and submitting evaluation reports through HRC. EES manages the entire workflow digitally. Under normal circumstances, there is no manual submission path — the form version is controlled by EES itself, which eliminates one of the oldest sources of administrative error.
The rating chain signs digitally through EES in sequence: rater first, then senior rater, then supplemental reviewer where required, then the rated NCO acknowledges receipt. Signatures applied out of sequence or missing required officials will stop routing until resolved.
For historical evaluation data, thru dates, and any information that may have dropped or needs to be verified, the Evaluation Reporting System (ERS) is the reference tool. If something looks wrong with dates, gaps, or prior evaluations in the record — ERS is where you look first.
Track Your Own Suspense
Completed NCOERs must reach HRC no later than 90 days after the “Thru” date. Know your suspense. Don’t assume your S1 or rating chain is tracking it for you. A gap in your AMHRR before a promotion board is your problem — not the chain’s. Verify your record in ERS and confirm everything is filed correctly and current.
The Seven NCOER Report Types
| Report Type | When Required |
|---|---|
| Annual | Every 12 months on the rated NCO’s anniversary month |
| Change of Rater | When the rater changes and minimum rated time is met (90 days for rater) |
| Relief for Cause | When an NCO is relieved of duties for cause — adverse, requires mandatory review |
| Complete the Record | Before a centralized board if no NCOER exists in the past 12 months |
| 60-Day Rater Option | Rater option when departing after 60 or more rated days |
| 60-Day Senior Rater Option | Senior rater option when departing after 60 or more rated days |
| TDY / Special Duty / TCS | For Soldiers on extended temporary duty or temporary change of station |
Source: AR 623-3. Two successive duty positions and one broadening position are listed on DA Form 2166-9 series NCOERs.
Common Reasons NCOERs Get Kicked Back
Most kickbacks are preventable. A report that comes back from S1 or HRC delays filing, burns against your 90-day suspense, and signals that the chain wasn’t paying attention. Here are the ones that actually happen:
1. Missing Supplemental Reviewer — The Most Common
If the senior rater falls into one of the mandatory categories — SFC through 1SG/MSG, WO1–CW2, 2LT–1LT — a supplemental reviewer signature is required. This gets missed more than any other requirement in the system. Confirm the requirement before initiating in EES, identify who fills the role, and make sure they’re in the routing chain from the start. Finding out after routing is underway costs time you may not have against your suspense.
2. Rater or Senior Rater Eligibility Not Met
The rater must have been the rated NCO’s immediate supervisor for a minimum of 90 rated days to author an annual NCOER. The senior rater requires 60 days. When rating chains change mid-period and minimum time isn’t met, a Change of Rater report may be required. Verify eligibility before initiating the form in EES — not after it’s already routed.
3. Date Errors and Period Gaps
The “From” and “Thru” dates must align exactly with the previous evaluation — no overlaps, no gaps. Verify in ERS before entering anything new. A date discrepancy between the end of the last NCOER and the start of the current one will stop the report. Pull the prior evaluation and confirm the dates before initiating.
4. Counseling Dates Not Documented on the Support Form
The DA Form 2166-9-1A requires documented initial counseling and follow-up dates. If the rater block shows no counseling dates, or the dates don’t align with what’s in the counseling packet, it comes back. This is the direct paper consequence of treating counseling as optional. No documented dates, no compliant NCOER.
5. Rater and Senior Rater Comments Out of Lane
Rater narrative covers performance. Senior rater narrative covers potential. When these lanes are reversed — a rater writing about future potential, a senior rater recapping daily duties — the report is out of lane. It gets flagged at the reviewer level and at HRC when it doesn’t.
6. Out-of-Sequence or Missing Signatures in EES
Digital signatures in EES must be applied in the correct sequence: rater, senior rater, supplemental reviewer where required, then rated NCO acknowledgment. A signature out of sequence or a missing required official stops routing. Resolve eligibility and chain issues before initiating — don’t route around a missing signature.
7. Inconsistency Between Box Checks and Narrative
Box checks and written narrative must tell the same story. A “Far Exceeded Standard” overall with two generic bullets and no quantification is inconsistent and gets flagged. If the narrative doesn’t support the box, either the box is wrong or the narrative is inadequate. Both need to be right before routing.
8. Missing or Inaccurate Duty Description
The duty description and principal duty title must reflect what the NCO actually did during the rating period — not their MOS title, not a copy-paste from the prior year, not what they were supposed to be doing. Mismatch between the duty description and what the bullets describe is a flag at every level of review.
9. Missing the 90-Day HRC Suspense
A completed NCOER that doesn’t reach HRC within 90 days of the “Thru” date creates an AMHRR gap. Track your own suspense in ERS. Verify routing status in EES. If the report is sitting unsigned in someone’s queue, escalate. Don’t wait until a promotion board is weeks out.
Is a supplemental reviewer required? Who fills that role? Are rater and senior rater eligibility minimums met? Do the “From”/”Thru” dates align with the previous evaluation in ERS? Are counseling dates documented on the support form? Does the duty description reflect what the NCO actually did? What is the 90-day HRC suspense date? Answer these before the form is initiated — not after it comes back.
Your 3 Action Items
- Confirm supplemental reviewer requirement before initiating any NCOER — Check the senior rater’s grade against the mandatory categories. If they’re SFC through 1SG/MSG, a supplemental reviewer is required. Identify who fills that role and ensure they’re in the EES routing chain from the start. This is the most common kickback in the system and the easiest to prevent.
- Verify your record in ERS — Pull your evaluation history and confirm your most recent NCOER is filed with correct dates and no gaps. If a thru date looks wrong or an evaluation is missing, ERS is where you find it and where the correction starts. Don’t wait until a board is approaching to discover a gap in your record.
- Track your own 90-day suspense — Identify your NCOER “Thru” date, count forward 90 days, and mark the hard HRC suspense. Monitor routing status in EES. If the report is sitting idle in someone’s queue, follow up — this is your AMHRR and your career. Own the timeline.
Questions about EES, ERS, rating chain eligibility, supplemental reviewer requirements, or a kickback situation you’re navigating? Post it in the Leadership & Pro Development forum — someone in the formation has been there.
